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G-TECH Services, LLC

Complex challenges. Accountable outcomes.

See how specialized expertise, flexible delivery, and disciplined execution help organizations move critical engineering and technology work forward.

Professionals reviewing engineering and business performance

Cybersecurity

Strengthening Cybersecurity Compliance Across Nuclear Power Operations

Strengthening Cybersecurity Compliance Across Nuclear Power Operations

A diversified national energy company needed specialized cybersecurity guidance to meet government-mandated requirements across a complex nuclear industrial control environment.

Approach

G-TECH assembled credentialed cybersecurity specialists to assess the client’s existing controls and identify gaps across technology, policy, and procedures. The assessment mapped the operating environment to Nuclear Energy Institute (NEI) 08-09 Revision 6 and its NIST SP 800-53-aligned control requirements.

Solution

The team designed and implemented targeted technology and policy improvements while transferring knowledge to client personnel. Work addressed network security monitoring, perimeter protection, system and device hardening, incident response, vulnerability assessment, and remediation.

Results

The client gained a consistent advisory partner capable of interpreting evolving requirements and translating them into practical cybersecurity improvements. Access to specialized expertise strengthened program governance, implementation readiness, and long-term compliance management.

Healthcare CRM

Unifying a Healthcare CRM to Improve Member Engagement and Reduce Costs

Unifying a Healthcare CRM to Improve Member Engagement and Reduce Costs

A leading health insurer had invested in an enterprise Salesforce CRM, but fragmented member data and limited integration prevented teams from delivering a consistent customer experience. The organization also lacked a unified data roadmap, faced healthcare compliance gaps, and was managing rising implementation costs.

Approach

G-TECH provided a senior subject matter expert to align Marketing, Sales, and IT around a shared enterprise roadmap and member engagement strategy. The team assessed the CRM architecture and data flows, identified integration priorities, and defined a path toward secure, permission-based access to a unified member view.

Solution

Working across business and technology teams, G-TECH led the Salesforce integration and coordinated vendors through implementation. The solution established a compliant enterprise member data hub and master repository, giving authorized teams consistent access to the information needed for real-time engagement.

Results

The insurer gained an enterprise digital platform that supports retention, personalized engagement, and predictive “next best message” outreach across channels. The consolidated approach also reduced complexity and delivered multimillion-dollar savings.

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